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IDProjectCategoryView StatusDate SubmittedLast Update
0019852Return of ReckoningGeneralpublic2023-08-13 04:312024-02-25 21:54
ReporterReturnOfReckoning Assigned ToVegetaplays  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0019852: Lost 2x mail 25.2.2022 - 26.2.2022
DescriptionReporter: Jonee90


Lost 2x mails 25.2.2022 - 26.2.2022.

1. Sended from Marauder **Xenill** to Dok **Xenil**. Mail included about 6 full stacks of "potent Lasting Stanchion Unguent"
2. Sended from Marauder **Xenill** to Zealot **Stink**. Mail(COD) included 2 full stacks of "Lasting Stanchion Unguent"

Would be awesome to get these back.

**Expected behavior and actual behavior:**



**Steps to reproduce the problem:**
Cant, sended multiple ingame mails those days and everything else worked fine.


**Testing Screenshots/Videos/Evidences (always needed):**
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Nothing really, would expect ingame mail to work as it should...


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Activities

ReturnOfReckoning

ReturnOfReckoning

2023-08-13 04:31

reporter   ~0037195

Commenter: lilimx

Hey,

we don't refund items in general.
ReturnOfReckoning

ReturnOfReckoning

2023-08-13 04:31

reporter   ~0037196

Commenter: Jonee90

I do understand this but its not fix for this problem in game. you cant just avoid this by saying you dont refund items. Maeby you should look into this problem more closely so people can send mail ingame and trust recipient receive it.

Thanks.
ReturnOfReckoning

ReturnOfReckoning

2023-08-13 04:31

reporter   ~0037197

Commenter: lilimx

Hey,

I labeled the ticket, please wait until some of the team checked the issue.
We have a general policy of not restoring losses that occur due to issues.
ReturnOfReckoning

ReturnOfReckoning

2023-08-13 04:31

reporter   ~0037198

Commenter: Jonee90

and like i said im fine with it, i can live without those items but please review this problem closely and find whats problem in ingame mail system because other people have reported same kinda problems before.
ReturnOfReckoning

ReturnOfReckoning

2023-08-13 04:31

reporter   ~0037199

Commenter: lilimx

_related to_ 0019817

Issue History

Date Modified Username Field Change
2023-08-13 04:31 ReturnOfReckoning New Issue
2023-08-13 04:31 ReturnOfReckoning Tag Attached: Mail
2023-08-13 04:31 ReturnOfReckoning Note Added: 0037195
2023-08-13 04:31 ReturnOfReckoning Note Added: 0037196
2023-08-13 04:31 ReturnOfReckoning Note Added: 0037197
2023-08-13 04:31 ReturnOfReckoning Note Added: 0037198
2023-08-13 04:31 ReturnOfReckoning Note Added: 0037199
2024-02-25 21:54 Vegetaplays Assigned To => Vegetaplays
2024-02-25 21:54 Vegetaplays Status new => closed
2024-02-25 21:54 Vegetaplays Resolution open => fixed