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IDProjectCategoryView StatusDate SubmittedLast Update
0022812Return of ReckoningGeneralpublic2024-06-09 04:002024-06-21 08:14
Reportermworthy Assigned ToHazmy  
PrioritynormalSeveritymajorReproducibilityrandom
Status closedResolutionsuspended 
Summary0022812: game will randomly lose connection
Descriptionthis has been happening for months i get on and oh no everyone is disappearing and im back to server select. ive tried everything to remedy this on my end
Steps To Reproduceits random
TagsNo tags attached.

Activities

Hazmy

Hazmy

2024-06-09 21:08

manager   ~0043377

Hello there,

This sounds like a potential network problem that we might not be able to help with, but I'll do my best!
In order to be able to help you on this issue, there are a few questions that if you can answer will greatly help finding the issue:

1 - Are you using any addons?
2 - Does it happen all the time often or competely random?
3 - Have you tried fresh reinstalling the game with our new Installer?
4 - From what region are you playing? ( Roughly...Germany etc. )
5 - Have you tried using a VPN or a Free VPN to see if a different network route would fix this issue?

Cheers!
mworthy

mworthy

2024-06-11 05:39

reporter   ~0043412

i live in oklahoma, only what has been enabled from install, ,
Hazmy

Hazmy

2024-06-15 20:09

manager   ~0043480

Please join our official discord to be able to help further with this!

Issue History

Date Modified Username Field Change
2024-06-09 04:00 mworthy New Issue
2024-06-09 20:51 Emissary Assigned To => Hazmy
2024-06-09 20:51 Emissary Status new => assigned
2024-06-09 21:08 Hazmy Note Added: 0043377
2024-06-11 05:39 mworthy Note Added: 0043412
2024-06-15 20:09 Hazmy Note Added: 0043480
2024-06-21 08:14 Hazmy Status assigned => closed
2024-06-21 08:14 Hazmy Resolution open => suspended