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IDProjectCategoryView StatusLast Update
0023879Return of ReckoningGeneralpublic2025-02-03 23:30
Reporterdakruk Assigned To 
PrioritynormalSeverityminorReproducibilityN/A
Status newResolutionopen 
Summary0023879: Missing War Crests after server restart
DescriptionMissing roughly 9k war crests after server restart.
Additional InformationMilkchuggah - BO CR40 RR76
TagsCurrency Missing

Relationships

has duplicate 0023906 closedR1CH Missing Currency 
has duplicate 0023853 closedR1CH 2,500 WAR CREST LOST AFTER COMPUTER CRASH 

Activities

R1CH

R1CH

2025-01-19 16:10

developer   ~0046000

Were you logged in at the time of the restart?
dakruk

dakruk

2025-01-19 16:23

reporter   ~0046001

I was not, I logged out probably 5m before? Right after we captured Chaos Wastes
Chunhwa

Chunhwa

2025-01-20 17:10

reporter   ~0046012

I also lost around 1,000 war crests (Character is Hardestadt, 27 Witch Hunter). Possibly unrelated, but before it happened I noticed my crests had started stacking separately on their own. I merged the stacks and thought nothing of it.
dakruk

dakruk

2025-01-20 17:17

reporter   ~0046013

I noticed the crests stacking separately too! I thought it was so odd!
dakruk

dakruk

2025-01-25 16:03

reporter   ~0046040

Tried what other players suggested. New crest Ive earned wont split, wont move to main bag & are grey/locked in the currency spot
dakruk

dakruk

2025-01-25 19:40

reporter   ~0046041

Got to split after relog, moved to all empty spaces, no luck.
dakruk

dakruk

2025-01-26 14:38

reporter   ~0046044

Are there really no snapshots of player/character data? I know I am one player and there's clearly other issues, but no time taken to respond in a week is disheartening. This is weeks / 2 months of efforts... gone.

Should we be taking screenshots of our currencies / RR exp whenever we're on around the same time the server is about to go down? Will that even hold any validity?
Buy our equipment as soon as we can afford it to prevent this? What about saving for replica rings?

This is my first character to RR78 & it's bittersweet as I'm weeks behind being able to buy the rest of my sovereign set that I was already able to afford. I wasn't expecting to run into this kind of issue..
R1CH

R1CH

2025-01-26 22:17

developer   ~0046048

Some screenshots of the grey/locked currency spots and separate stacking would be useful, so far I've been unable to reproduce any kind of stacking / loss issues. Note that as a general policy, lost items due to bugs or other issues are not compensated (https://www.returnofreckoning.com/forum/viewtopic.php?t=16391).
dakruk

dakruk

2025-01-27 00:23

reporter   ~0046051

The grey/locking of the war crests was related to an Addon. Once disabled, I saw the Stack Split window pop up and that the crests picture turn that color when being split. I think what I experienced earlier, the locking/grey, was from the Stack Split window not showing up with an Addon enabled.

As for the splitting war crests.. it was like I had my main pile of war crests, then ones I received from the mail for participation in a zone would go into the bag separately from the main stack & would have to be added to it manually. Like Chunhwa said, not sure if it it was related but it was something I noticed prior to the crests going missing.
splits.png (91,410 bytes)   
splits.png (91,410 bytes)   
ui_Disabled.png (153,722 bytes)   
ui_Disabled.png (153,722 bytes)   
before_splt.png (86,859 bytes)   
before_splt.png (86,859 bytes)   
R1CH

R1CH

2025-01-27 00:26

developer   ~0046052

What addon were you using that caused that? Was the addon possibly responsible for the stacks becoming split in the first place?
dakruk

dakruk

2025-01-27 01:57

reporter   ~0046054

VinyUI & I don't believe so, have used it for about 2 months now and only saw that occur shortly before this
R1CH

R1CH

2025-02-03 23:20

developer   ~0046124

Please also check the "List View" inventory mode in case it's a UI issue.
R1CH

R1CH

2025-02-03 23:25

developer   ~0046125

You can also temporarily rename or delete your profile settings in user\settings\Martyrs Square\charactername to see if it helps.
dakruk

dakruk

2025-02-03 23:30

reporter   ~0046126

Thanks, but I've tried both of the suggestions above with no change, as well as disabling addons in general. I also tried to buy the equipment to see if it was a UI/display issue, but was unable to due to insufficient currency.

Issue History

Date Modified Username Field Change
2025-01-19 16:04 dakruk New Issue
2025-01-19 16:10 R1CH Note Added: 0046000
2025-01-19 16:23 dakruk Note Added: 0046001
2025-01-20 17:10 Chunhwa Note Added: 0046012
2025-01-20 17:17 dakruk Note Added: 0046013
2025-01-25 02:05 dakruk Tag Attached: Currency Missing
2025-01-25 16:03 dakruk Note Added: 0046040
2025-01-25 19:40 dakruk Note Added: 0046041
2025-01-26 14:38 dakruk Note Added: 0046044
2025-01-26 22:10 R1CH Relationship added has duplicate 0023906
2025-01-26 22:17 R1CH Note Added: 0046048
2025-01-27 00:23 dakruk Note Added: 0046051
2025-01-27 00:23 dakruk File Added: splits.png
2025-01-27 00:23 dakruk File Added: ui_Disabled.png
2025-01-27 00:23 dakruk File Added: before_splt.png
2025-01-27 00:26 R1CH Note Added: 0046052
2025-01-27 01:57 dakruk Note Added: 0046054
2025-02-03 23:20 R1CH Note Added: 0046124
2025-02-03 23:22 R1CH Relationship added has duplicate 0023853
2025-02-03 23:25 R1CH Note Added: 0046125
2025-02-03 23:30 dakruk Note Added: 0046126