0024376: Not receiving bags in mail/crests from zone locks while logged out

ID	Project	Category	View Status	Date Submitted	Last Update

0024376	Return of Reckoning	General	public	2025-06-03 07:56	2025-06-06 16:24

Reporter	Maddew	Assigned To	Emissary
Priority	normal	Severity	minor	Reproducibility	random
Status	resolved	Resolution	fixed

Summary	0024376: Not receiving bags in mail/crests from zone locks while logged out
Description	today 03/06/2025 I was in Reikland received my RR tick while offline after getting about 190 kills in a pug wb but havent received any crests in the mail, I also locked Thunder Mountain and received a gold bag and it still hasn't come in the mail, I've made a ticket about this same thing happening a few months ago and its happened again, I'm also not the only player with this issue.
Steps To Reproduce	Can't seems random mailbox bug
Additional Information	Has happened repeatedly
Tags	No tags attached.

Date Modified	Username	Field	Change
2025-06-03 07:56	Maddew	New Issue
2025-06-06 16:24	Emissary	Note Added: 0046853
2025-06-06 16:24	Emissary	Assigned To	=> Emissary
2025-06-06 16:24	Emissary	Status	new => resolved
2025-06-06 16:24	Emissary	Resolution	open => fixed

Emissary 2025-06-06 16:24 manager ~0046853	there is a fix for this ready to push on the next patch, while we are sorry that you have missed out on mail we do not have the ability or way to check what is missing or should have come to you. So we do not replace lost items, thank you for understanding and have a great time in RoR.