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IDProjectCategoryView StatusDate SubmittedLast Update
0021128Return of ReckoningGeneralpublic2023-10-22 18:402024-05-29 14:37
Reporterpantsjones Assigned ToHazmy  
PrioritynormalSeverityminorReproducibilityN/A
Status closedResolutionwon't fix 
Summary0021128: missing items in the mail
DescriptionRerolled my choppa, Bophides, because he was 29/29. Stripped the toon, sold off everything I didn't want and emailed to another toon Ormstunga (same account). Deleted and rerolled Bophides. Relogged Ormstunga and hit the "return to sender" button for all 3 emails. Nothing has returned to Bophides. I'm missing roughly 65ish gold, mats, gear, talis etc. Appreciate your help in this, thank you.
TagsMail

Activities

pantsjones

pantsjones

2023-11-20 14:00

reporter   ~0040264

Is anyone even going to look into this? Its been almost a month and other newer tickets are being addressed in front of it. This is all from the rollback; if nothing is going to be done about it, please let me know so I can stop waiting for assistance.
pantsjones

pantsjones

2023-11-26 01:44

reporter   ~0040318

This all happened at the time of the rollback, if that helps at all
Hazmy

Hazmy

2024-05-29 14:37

reporter   ~0042953

We are sorry to hear items have disappeared from your characters. Unfortunately the Team is unable to refund missing items.

In this case what happened is that while your new character had the same name, that is not how mails are delivered, but through character ids.

Issue History

Date Modified Username Field Change
2023-10-22 18:40 pantsjones New Issue
2023-10-27 19:05 pantsjones Tag Attached: Mail
2023-11-20 14:00 pantsjones Note Added: 0040264
2023-11-26 01:44 pantsjones Note Added: 0040318
2024-05-29 14:37 Hazmy Assigned To => Hazmy
2024-05-29 14:37 Hazmy Status new => closed
2024-05-29 14:37 Hazmy Resolution open => won't fix
2024-05-29 14:37 Hazmy Note Added: 0042953