0021980: Bought the wrong gear on the only char I have

ID	Project	Category	View Status	Date Submitted	Last Update

0021980	Return of Reckoning	General	public	2023-12-30 09:51	2024-06-04 01:48

Reporter	Rhiaugh	Assigned To	Emissary
Priority	normal	Severity	major	Reproducibility	N/A
Status	closed	Resolution	no change required

Summary	0021980: Bought the wrong gear on the only char I have
Description	Heya, I guess this is asking for something impossible, but for me it is quite a big issue. I am one of the new players. Started playing this game a few months ago and enjoying it a lot. I managed to get my character up to RR 77, happy me, but then managed to buy the dps sov gear for my healer zealot. Not a big deal you would think, were it not that it takes so long to get enough warcrests to buy the other set. It may even make me drop this game, as she is my only character (I know there is people who in 3 months can have several chars up to RR 80, but not me sadly enough) . Is there any possibility that my purchase can be undone? (Of course there is, as this is a computergame, but are you willing to?) Kind regards,
Tags	No tags attached.

Emissary 2024-06-04 01:48 manager ~0043095	Hi Rhiaugh, Thank you for your report. Since this issue involves an in-game purchase error, it is best handled by a Game Master (GM). Please create an in-game ticket to request assistance. To create a GM ticket: Press H for Help while in-game. Select the Create Appeal button under GM Appeals. Use the option best suited to describe your issue and provide details about the incorrect gear purchase. The GM team will be able to assist you further with your request. Thank you for helping us improve the game! Best regards, Emissary

Date Modified	Username	Field	Change
2023-12-30 09:51	Rhiaugh	New Issue
2024-06-04 01:48	Emissary	Assigned To	=> Emissary
2024-06-04 01:48	Emissary	Status	new => closed
2024-06-04 01:48	Emissary	Resolution	open => no change required
2024-06-04 01:48	Emissary	Note Added: 0043095