View Issue Details

IDProjectCategoryView StatusLast Update
0024518Return of ReckoningGeneralpublic2025-07-30 16:39
ReporterFlyingCarrot Assigned ToR1CH  
PrioritynormalSeveritymajorReproducibilityN/A
Status resolvedResolutionfixed 
Summary0024518: Lost all progress for Twilight's Tide
DescriptionI just logged in and the progress for one of my characters is gone for the event.
I have no idea what triggered it, I just equipped a rare ring I crafted on another character, but a day before game crashed and launcher popped a crash error message which I unfortunately didn't think important at the time.
Just for info the tasks where as follow:
Battle against twilight 5/10
Slaughter enemy players 100+/150
Sail the inner sea 0/1
Awaken the dragons 1/1
Walk between worlds 0/1
Defeat the Daemonic Invasion 1/1
Complete the introduction of "stemming the tide" 1/1
Learn a smithing profession 1/1 (Jewelsmithing)
Craft a rare ring 1/1 (didn't craft on this character)
Fight for Ulthuan using a Twilight's Tide ring 0/2
Complete all tasks 5/10
TagsNo tags attached.

Activities

FlyingCarrot

FlyingCarrot

2025-07-23 18:36

reporter  

image.png (4,656,788 bytes)
image-2.png (600,854 bytes)
FlyingCarrot

FlyingCarrot

2025-07-23 18:41

reporter   ~0047078

Forgot to mention, character name is Efferil.
FlyingCarrot

FlyingCarrot

2025-07-23 18:49

reporter   ~0047079

Apparently has happened to others and you can get 2 professions on same character that way.
FlyingCarrot

FlyingCarrot

2025-07-23 18:52

reporter   ~0047080

And I am not getting contribution for anything in the event now too with that character
FlyingCarrot

FlyingCarrot

2025-07-24 02:57

reporter   ~0047082

Found this as well in the Tome. The green marked ones are the one that have been completed before to prove. Craft a ring was completed when I traded one - and recently crafted one and did the kills with it as well. Hence the extra achievements.
image-3.png (1,419,609 bytes)
FlyingCarrot

FlyingCarrot

2025-07-24 03:42

reporter   ~0047083

Stemming the Tide is indeed unprogressable
image-4.png (2,967,479 bytes)
FlyingCarrot

FlyingCarrot

2025-07-24 04:15

reporter   ~0047084

Learn a profession in unprogressable too, after picking the profession I already had. Quest item does nothing.
Wholdar

Wholdar

2025-07-25 06:39

reporter   ~0047086

Exact same thing happened to me, also transfered a ring to this char, got the "craft a ring" part completed for some. reason, and today all progress reset.
Wholdar

Wholdar

2025-07-25 06:49

reporter   ~0047087

My charname is Ulmous btw.
Bowldancer

Bowldancer

2025-07-25 19:58

reporter   ~0047088

Crafted a Platinum Ruby with my character Graywulf.
Sent it to my characters Ironskull and Grimmsch via mail which triggered "craft a ring".
After relogging both lost all event progress.
FlyingCarrot

FlyingCarrot

2025-07-25 22:06

reporter   ~0047089

So a small update, since it seems the root of the bug is just the ring trade if you haven't crafted one yourself, you are unable to get the 3rd rewards for the event.

As well as, if you pick the same profession, you can't interact with the quest item a second time, so you can't complete that part too.
image-5.png (1,217,663 bytes)
ceeo

ceeo

2025-07-26 16:14

reporter   ~0047090

Same issue, spread across two characters here. Lost complete progress of the Twilight's Tide event for both "Cexi" and "Ceia". This after 1) buying a Annulus ring COD on "Cexi" and then sending the ring to "Ceia" normal mail. The COD purchase and acquire of the Ring triggered "craft a ring" for both characters. Both characters now have the entire progression of the Twilight's Tide event chain completely reset.
naou

naou

2025-07-26 17:34

reporter   ~0047091

Exactly same issue, lost progress after Samo gave a ring to Wootz, it completed craft a rare ring and this morning all progress gone
R1CH

R1CH

2025-07-26 17:36

developer   ~0047092

I specifically tested that step locally and couldn't reproduce it. For the affected characters, did they also participate in a previous version of the event?
naou

naou

2025-07-26 17:37

reporter   ~0047093

Only Wootz lost his progress tho, Samo is fine
naou

naou

2025-07-26 17:39

reporter   ~0047094

Nope neither of them did this event before
FlyingCarrot

FlyingCarrot

2025-07-26 18:04

reporter   ~0047095

Not for me, this is my first Twilight's Tide
R1CH

R1CH

2025-07-27 19:57

developer   ~0047097

We've identified the issue, it is related to mailing rings between characters. We're looking into whether this is restorable for the affected characters.
FlyingCarrot

FlyingCarrot

2025-07-27 23:55

reporter   ~0047098

Can you test if using guild bank for transfering leads to the same outcome?
I am trying to remember but I think I transfered it that way.
Just to be safe.
R1CH

R1CH

2025-07-28 00:02

developer   ~0047099

Doing it via the guild bank or a trade should be safe, only the mail will trigger the bug.
R1CH

R1CH

2025-07-30 16:39

developer   ~0047108

A fix for this has been deployed, mailing rings should be safe now.

Issue History

Date Modified Username Field Change
2025-07-23 18:36 FlyingCarrot New Issue
2025-07-23 18:36 FlyingCarrot File Added: image.png
2025-07-23 18:36 FlyingCarrot File Added: image-2.png
2025-07-23 18:41 FlyingCarrot Note Added: 0047078
2025-07-23 18:49 FlyingCarrot Note Added: 0047079
2025-07-23 18:52 FlyingCarrot Note Added: 0047080
2025-07-24 02:57 FlyingCarrot Note Added: 0047082
2025-07-24 02:57 FlyingCarrot File Added: image-3.png
2025-07-24 03:42 FlyingCarrot Note Added: 0047083
2025-07-24 03:42 FlyingCarrot File Added: image-4.png
2025-07-24 04:15 FlyingCarrot Note Added: 0047084
2025-07-25 06:39 Wholdar Note Added: 0047086
2025-07-25 06:49 Wholdar Note Added: 0047087
2025-07-25 19:58 Bowldancer Note Added: 0047088
2025-07-25 22:06 FlyingCarrot Note Added: 0047089
2025-07-25 22:06 FlyingCarrot File Added: image-5.png
2025-07-26 16:14 ceeo Note Added: 0047090
2025-07-26 17:34 naou Note Added: 0047091
2025-07-26 17:36 R1CH Note Added: 0047092
2025-07-26 17:37 naou Note Added: 0047093
2025-07-26 17:39 naou Note Added: 0047094
2025-07-26 18:04 FlyingCarrot Note Added: 0047095
2025-07-27 19:57 R1CH Assigned To => R1CH
2025-07-27 19:57 R1CH Status new => assigned
2025-07-27 19:57 R1CH Note Added: 0047097
2025-07-27 19:57 R1CH Status assigned => confirmed
2025-07-27 23:55 FlyingCarrot Note Added: 0047098
2025-07-28 00:02 R1CH Note Added: 0047099
2025-07-30 16:39 R1CH Note Added: 0047108
2025-07-30 16:39 R1CH Status confirmed => resolved
2025-07-30 16:39 R1CH Resolution open => fixed