View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0025522 | Return of Reckoning | General | public | 2026-06-13 23:12 | 2026-06-13 23:13 |
| Reporter | Ottaria | Assigned To | |||
| Priority | normal | Severity | block | Reproducibility | have not tried |
| Status | new | Resolution | open | ||
| Summary | 0025522: Constant disconnects on login screen / Cannot character select | ||||
| Description | I am experiencing a persistent issue with constant disconnects when trying to log into the game. I cannot even reach the character creation or character selection screen, as I get disconnected immediately.Here are the details of my situation and what I have already tried to fix it:Game Directory: The game is installed correctly in C:\Return of Reckoning. Permissions: The "Read-Only" attribute has been removed from the game folder.Security: The entire game folder is added to Windows Defender exclusions. I do not use any third-party antiviruses.Reinstallation: I have tried completely reinstalling the game, but it didn't solve the issue.Network / VPN: I am playing from Russia. Since many websites, social networks, and hosting services (which often host online game servers) are blocked by our government, I regularly have to use a private VPN/proxy service just to access the internet. I have tried logging in with the VPN completely turned off, turning it on, and switching between different country locations. However, whether I use a major Russian ISP directly or try different VPN locations, the result is always the same: an instant disconnect.Strange behavior:When I first installed the game client, I was actually able to log in and play for a little bit without any issues. However, after I logged out and tried to launch the game again later, these constant disconnects started happening and haven't stopped since. I am attaching my clean launcher.log and login.log files to this ticket. | ||||
| Tags | No tags attached. | ||||
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launcher.log (925 bytes)
[26.06.13 22:52:37] S Launcher : Launcher Started (Version: 4.0.5.26) [26.06.13 22:52:37] I Launcher : Platform: Microsoft Windows NT 10.0.19044.0 [26.06.13 22:52:37] I Launcher : Running from [C:\Return of Reckoning] [26.06.13 22:52:40] E News : Failed to render HTML into XAML [26.06.13 22:52:40] I Patcher : Initiating WarPatcher with in "C:\Return of Reckoning" with 4 threads. [26.06.13 22:52:40] I WebDownloader 1 : Downloading product [26.06.13 22:52:40] I WebDownloader 1 : Downloading product.sig [26.06.13 22:52:40] I WebDownloader 3 : Downloading builds/107/summary [26.06.13 22:52:40] I WebDownloader 3 : Downloading builds/107/summary.sig [26.06.13 22:52:41] I Patcher : Received manifest (23 entries) [26.06.13 22:52:41] I DownloadThread : Completed [26.06.13 22:52:41] I DownloadThread : Completed [26.06.13 22:52:41] I DownloadThread : Completed [26.06.13 22:52:41] I DownloadThread : Completed |
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For some reason the second log didn't attach right away. I'll leave it here. login.061426.Log (7,441 bytes)
[2026/06/14 01:42:36] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:42:36] Attempting authentication using session token [2026/06/14 01:42:36] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token [2026/06/14 01:42:36] MythLogin::LoginClient::Connect: Attempting connection to 147.135.130.126:8048 [2026/06/14 01:42:36] Active Sockets: Host [0] Client [1] [2026/06/14 01:42:37] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server [2026/06/14 01:42:37] MythLogin::LoginClient::Authenticate: Attempting authentication with session token [2026/06/14 01:42:37] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server [2026/06/14 01:42:37] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:42:37] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:42:37] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:42:37] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:42:37] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server [2026/06/14 01:42:37] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server [2026/06/14 01:42:38] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server [2026/06/14 01:42:52] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:42:52] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:42:52] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:42:52] Active Sockets: Host [0] Client [1] [2026/06/14 01:42:52] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:42:52] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:43:07] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:43:07] Attempting authentication using session token [2026/06/14 01:43:07] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token [2026/06/14 01:43:07] MythLogin::LoginClient::Connect: Attempting connection to 147.135.130.126:8048 [2026/06/14 01:43:08] Active Sockets: Host [0] Client [1] [2026/06/14 01:43:09] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server [2026/06/14 01:43:09] MythLogin::LoginClient::Authenticate: Attempting authentication with session token [2026/06/14 01:43:09] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server [2026/06/14 01:43:09] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:43:09] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:43:09] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:43:09] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:43:09] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server [2026/06/14 01:43:09] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server [2026/06/14 01:43:10] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server [2026/06/14 01:43:24] Active Sockets: Host [0] Client [1] [2026/06/14 01:43:29] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:43:29] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:43:29] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:43:29] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:43:29] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:43:31] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:43:31] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:43:31] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:43:40] Active Sockets: Host [0] Client [1] [2026/06/14 01:43:51] MythLogin::LoginClient::ConnectionClosed: Connection to server closed. [2026/06/14 01:43:51] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle. [2026/06/14 01:52:52] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:52:52] Attempting authentication using session token [2026/06/14 01:52:52] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token [2026/06/14 01:52:52] MythLogin::LoginClient::Connect: Attempting connection to 147.135.130.126:8048 [2026/06/14 01:52:52] Active Sockets: Host [0] Client [1] [2026/06/14 01:52:53] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server [2026/06/14 01:52:53] MythLogin::LoginClient::Authenticate: Attempting authentication with session token [2026/06/14 01:52:54] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server [2026/06/14 01:52:54] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:52:54] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:52:54] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:52:54] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:52:54] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server [2026/06/14 01:52:54] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server [2026/06/14 01:52:54] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server [2026/06/14 01:53:07] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:53:07] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:53:07] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server [2026/06/14 01:53:08] Active Sockets: Host [0] Client [1] [2026/06/14 01:53:08] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server [2026/06/14 01:53:08] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server [2026/06/14 01:53:16] LoginInterface::DoEventNotify: Sending event type [9] to loginserver [2026/06/14 01:53:16] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server [2026/06/14 01:53:16] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server |
